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Your Design Questions, Answered
Have questions about our creative services? Find answers to the most common enquiries below.
FAQs
- 01Not at all! We can create a custom branding package for you. Once your branding is set, we can move on to any other design work you need.
- 02Absolutely! Just send us your logo files in vector formats like .AI, .EPS, .PDF, or .SVG. This way, we can edit them without any pixelation and even use them for vinyl cutting.
- 03Yes, once everything is finalized, we will email you the design files. Unlike some designers, we believe that once you pay for the service, the files are yours to keep.
- 04Yes, we can manage all your printing needs across New Zealand, from vehicle graphics to business cards.
- 05Absolutely! Reach out to us, and we can collaborate on any custom design project you have in mind.
- 06Easy. Send through a quick enquiry with a bit about your business, what you need, and your goals. From there, we’ll chat through the brief, scope, and next steps. Simple, no fluff.
- 07It depends on the project. A logo tweak is usually much faster than a full brand identity or publication design job. Once we know the scope, we’ll give you a clear timeline up front.
- 08That depends on the project, but we’ll always outline what’s included before we begin. We keep the process clear, collaborative, and moving forward — so you’re never left guessing.
- 09Absolutely. We’re based in Christchurch, but we work with clients all over New Zealand. If you’re after sharp, strategic design, location’s not a problem.






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