1. Overview

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MF Collective (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website, engage our services, or interact with us online or offline.

 

2. Information We Collect

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We may collect the following types of information:

• Personal Information: such as your name, email address, phone number, and business details when you contact us, request a quote, or sign up for updates.

• Project Information: details you provide about your business, brand, or creative requirements.

• Usage Data: information automatically collected when you use our website, such as IP address, browser type, pages visited, and how you found us.

• Cookies and Analytics: we use cookies and third-party analytics (e.g., Google Analytics, Meta Pixel) to improve your browsing experience and our marketing efforts.

 

3. How We Use Your Information

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We use your information to:

• Respond to enquiries and deliver requested services.

• Manage projects, invoicing, and client communication.

• Improve our website, marketing, and service offerings.

• Send relevant updates or promotional material (only if you’ve opted in).

• Comply with legal obligations and maintain business records.

We will never sell or rent your information to third parties.

 

4. Data Storage and Security

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Your data is securely stored using reputable cloud services (such as Google Workspace, Wix, and other platforms we use for client projects).
We take reasonable steps to protect your data from loss, misuse, or unauthorised access.

 

5. Sharing Your Information

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We may share limited data with trusted third parties who help us operate our business (such as web hosts, payment processors, or marketing tools). These partners are required to protect your data and only use it for the agreed purpose.

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6. Your Rights

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You have the right to:

• Access and request a copy of your personal information.

• Request correction or deletion of your data.

• Withdraw consent for marketing communications at any time.

To exercise your rights, contact us at hello@mfcollective.com.

 

7. Cookies

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Our website uses cookies to personalise content and ads, provide social media features, and analyse traffic. You can control or delete cookies through your browser settings, but some site features may not function properly if cookies are disabled.

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8. Retention

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We retain your data only as long as necessary to fulfil the purposes outlined above or to meet legal requirements.

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9. Links to Other Websites

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Our website may include links to other websites or platforms. We are not responsible for the privacy practices or content of those third parties.

 

10. Changes to This Policy

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We may update this Privacy Policy occasionally. The latest version will always be available on our website.

 

11. Contact Us

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If you have any questions or concerns about your privacy, please contact:

MF Collective
Christchurch, New Zealand
megan@mfcollective.com
www.mfcollective.com